Booking & Studio Policy

Thank you for wanting to book a class with Miyo candle. 🐇💌 To ensure a lovely experience for all students and to allow us to prepare your class with care, please read the following before making your booking.

All class equipment, tools and materials are purchased and prepared in advance for each booking based on the number of students.

For this reason, we kindly seek your understanding on our policy. Please proceed with your booking only if you are comfortable.

 

Cancellation & Change

Cancellations made 14 days or more before the class date are eligible for a full refund.

One change to the class date, time, or number of participants is permitted if requested 7 days or more before the class date.

Thereafter, no changes, cancellations, or refunds (full or partial) will be possible. This applies even if only one person from a group booking is unable to attend.

For master classes, once any class materials (e.g. material list, textbook, etc.) have been shared to you, it will be non-refundable.

 

Late Arrival

Please arrive on time or kindly inform us if you are unable to do so before the class begins. Without prior notice, the class will be cancelled at the scheduled start time.

Please note that notice of lateness does not guarantee that the class will proceed. Miyo candle reserves the right to cancel your booking if you arrive more than 15 minutes late.

 

Studio Rules

Only registered students may enter the studio.

If you are coughing or sneezing, we kindly ask that you wear a face mask.

Please remove your shoes before entering the studio.

Food and drinks are not permitted inside the studio.

 

*If the instructor needs to cancel due to illness or other unforeseen circumstances, we will prioritise your rescheduling or offer a full refund.